Ended up unresolved, very frustrating experience
I was hoping the support team would help sort out the issues I faced with the calling tool, but that wasn't the case. At one point, when the dialer froze during an important step, the representative I spoke to seemed to not understand the problem fully and couldn't guide me properly. I waited on the line for quite a while, and after repeated explanations, it still felt like the support was spinning in circles. The communication was vague and did not help me get back on track with the onboarding I was doing. Because of this, the workflow wasn't running as expected, and honestly, it left me feeling quite disappointed with how things were handled when errors popped up. The software itself seemed promising, but without solid support, I couldn't get much done. I also noticed that while automatic updates came through, they didn't address existing glitches or give clarifications. Signing up and invoicing was hassle-free, but that didn’t matter much when the core usage failed. Overall, the outcome was that I was stuck without answers, which made the entire experience frustrating.