Ended up taking longer than expected but would seek help again
I won’t lie, the sales and pre-purchase journey took a bit more time than I imagined in the beginning. At first I thought I’d quickly get through the sign-up and invoicing process, but there were a few back-and-forths that stretched things out. Still, what stood out was how patient and consistent the team was throughout, always ready to explain details when I needed it. The invoicing system was straightforward once I got comfortable, and the payment options were clear, which made it easy to keep track. I guess the drawn-out timeline gave me room to really understand what I was buying into. So when it comes to needing help again next time, I’ll definitely reach out to the same channels because they made the effort to stay connected and clarify everything patiently. Sometimes it felt that the process was longer than necessary, but the clear communication kept me reassured as I figured out what tweaks might suit me best. Overall, I’m glad I took the time instead of rushing because it helped me settle in with the product more confidently.