Ended up stuck without clear solution from support
I tried to get help from the telephonic support multiple times but honestly, the whole experience left me more confused than before. The steps they told me to follow didn’t seem to be in any logical order. At one point, I was asked to update the software, then re-login, and then verify my account details, but all these actions didn’t fix the core problem I was facing with the dialer not connecting properly. I kept explaining the issue, but every time the instructions seemed to change, and I wasn’t sure if they understood what I meant. It felt like a loop of repeated actions without progress. I was hoping for a clear troubleshooting path but instead got scattered advice. Unfortunately, after several calls over a few days, my problem remained unresolved and I couldn’t get my workflow running properly as a result.