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WFHI review

Ended up stuck due to an error in the onboarding steps

2 out of 52 of 5Verified customerTraining and onboarding

Ended up stuck due to an error in the onboarding steps

I went through the training and onboarding with high hopes, but it took a turn when I hit an unexpected error during one of the setup steps. Instead of getting a clear fix or troubleshooting guide, I was left to navigate vague instructions that didn’t quite match my screen. Because of that, I couldn’t complete the process smoothly, and it set back my whole start. There was some effort to provide assistance, but it didn’t solve the issue fully. As a result, I’m stuck with partial onboarding and unresolved queries. The automatic updates rolled in fine, but they didn’t help with the core problem. Payment and invoicing were straightforward enough, so at least that part worked without hitches. Overall, it was a frustrating experience that compromised the outcome I expected. The training itself was okay when it went right, but the failure to handle issues effectively caused a disappointing result. Hopefully, any future problems will be resolved faster.

Kaushik BhattacharyaNagaland, IndiaExperience: Published:
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