Ended up stuck because the steps made no sense
Honestly, signing up and gaining access to the software was a frustrating mess for me. The order in which they made me do things felt totally backwards and just left me confused right from the start. For instance, I had to download and install some components before the invoice was even processed, which shouldn’t happen. Then I had to wait for automatic updates without a clear explanation on their purpose or how long they might take. It felt like so much time was wasted just trying to get the software running properly. The calling tools and dialer setups came after a bunch of unrelated paperwork steps, which got me nowhere because I didn't have access to the main database feature I needed at that point. I asked for telephonic support but the explanations also followed the same baffling order that didn’t align with my actual experience using the tools. By the time I figured out what to do, I’d already lost a lot of time and patience which meant I ended up not using the product as intended.