Ended up still confused but somewhat hopeful
Honestly, when I first started using the WFHI software and went through the training and onboarding, I was a bit overwhelmed. The support communication wasn’t exactly a breeze. I tried reaching out a few times and while they replied, sometimes it took longer than I expected. That definitely shook my confidence early on, because it felt like I’d get dropped somewhere in the middle. But as I kept at it and got more familiar with the calling tools and the dialer, I started feeling a bit more comfortable. The database and automatic updates worked okay enough that I thought they’d eventually make things smoother. Even the invoicing and payment process was straightforward, which was one less thing to worry about. By the end of the training, I can say I’m not super convinced everything’s flawless, but I do feel a bit more reassured that if I keep engaging with the system and support, I might figure it out. It’s been a casual kind of journey; it hasn’t felt like a slam dunk, but more like something I can handle slowly. I’m still a little anxious about calling support again if something big breaks, but I guess I’m more confident now than I was at the start.