ended up sorted after a few hiccups in onboarding
I found the training and onboarding to be generally helpful but I did hit a couple of bumps along the way. At one point I accidentally missed a step in the setup process and had to backtrack a bit to fix it. The good thing was that support was there when I needed them and they guided me through without making it a big deal. I appreciated the informal tone in the training sessions since it kept things light. The dialer and database features integrated well after I sorted the initial glitches. Automatic updates rolled out quietly without disruption which was a relief. The payment and invoicing process was smooth once I understood it fully, though the beginning was slightly confusing. Overall, the experience ended positively despite those early troubles. So I guess it got me ready to use the software properly even if it took a bit longer than expected. I'm now comfortable using the system and don't foresee major problems in the future with these tools.