Ended up somewhat unsure about software access
Starting out, I found the software a bit challenging to navigate because I hadn’t used anything quite like this before. The onboarding flow helped somewhat, but I wasn’t immediately confident about whether I could access all the features seamlessly. I appreciated the quick automatic updates that seemed to fix some bugs quickly. However, around midweek I experienced some lag with the dialer tool that made calling a bit frustrating. On the plus side, the database feature was accessible and responsive, which gave me some confidence that my work could be managed effectively once I was more familiar. Telephonic support was reachable but I felt like I needed to be very clear in my explanations or they sometimes didn’t fully get what I was asking for. By the end of my trial, I was more comfortable but still uncertain if I had uncovered all the tools I might need. So overall, the software worked okay but left me with a few lingering questions about access conventions and some interface quirks.