ended up signing up and it worked out
I wasn’t really sure about the order of the steps during sign-up and pre-purchase but to be honest it did kind of work out in the end. The process started with some info gathering that felt a bit out of place and I was wondering when the actual software and training access would be available. After that, things fell into more sensible flow with invoices sent promptly and the payment process being pretty straightforward. I liked that the automatic updates began soon after I got access so the software felt current. Calling tools and dialer worked well in my experience which made onboarding better, even though the database setup was a bit slow at first. Support was reachable but sometimes a little delayed which was my only reservation. Overall, my outcome was positive, and I feel like I got what I needed from the software and training despite the somewhat scattered order of steps to get started.