Ended up not proceeding, labels thode confusing the
I was pretty excited about the software initially, but when I went through the sales and pre-purchase information, the wording and labels were often unclear or ambiguous. The product descriptions sometimes seemed inconsistent, making it difficult to know exactly what I was signing up for. While the support team was courteous and answered my questions, the overall clarity of sales materials was lacking, which made me hesitate. The invoicing and payment process seemed standard enough, but the repeated use of technical terms without explanation left me frustrated. I feel the instructions could have been more straightforward and concise to ease decision-making. I was mildly enthusiastic about the potential, but due to these issues, I eventually decided not to continue. Though the basic software features looked promising, the initial confusion about what each package entailed and how pricing worked led me to step back. Hopefully, they can improve the clarity for future customers.