Ended up not proceeding after the repeated wait
I eventually decided not to move forward with WFHI because I found the sales and pre-purchase experience overly slow and repetitive. Every time I reached out to ask about billing or training options, I had to wait quite a bit before getting a reply, which disrupted my planning. The staff did provide information eventually, and the payment process seemed standard enough, but the repeated back and forth without clear timelines made me lose confidence in the speed of service. I had hoped that onboarding would be quicker once started, but because of delays in communication, I never truly reached that stage. So while I can say the responses were complete when received, the overall waiting and asking similar questions multiple times led me to conclude that continuing was not the right choice for me at this point.