Ended up not buying because sequence didn't make sense
To be honest, the whole sales and sign-up process felt confusing because the steps were not in a sensible order. First, I was asked to provide a lot of personal and payment information without a clear demo of how the software worked. It felt like putting the cart before the horse. Then, after submitting those details, I got some training material links that didn't correspond with what I was told earlier over the call. I was expected to understand calling tools and database features before even seeing if the software suited me. There was little explanation of automatic updates, and I was surprised that telephonic support availability was never mentioned upfront. Also, the invoicing process came a bit abruptly without proper confirmation about the payment schedule. I tried to get clarity but had to wait several days with little response. Overall, the experience lacked proper coordination and sequencing, which led me to pause and reflect. In the end, I decided not to go forward because I didn’t feel confident about how the steps unfolded or if this platform was really right for my needs.