Ended up not buying because of too much delay and repeats
I tried to get more information before purchasing but was frustrated by how often I had to repeat my questions. Each time I called sales, they put me on hold or transferred me, making me wait quite a bit. The information given was fairly general and repeated every time, not advancing the discussion or clarifying my doubts thoroughly. Despite giving them a chance over several days, it wasn’t getting any better and I decided not to go ahead with the purchase. The sign-up process was clear after I finally got to it, but the pre-purchase experience left a poor impression. The software might be fine, but this lack of efficient communication and the time wasted with repeated holds and callbacks led me to step away. I was hoping for a smoother introduction to the platform and more proactive sales support, but neither was the case. So, for me, that’s where it ended. Not happy enough to continue further.