Ended up fixing issues without much hassle
During the training and onboarding, some technical issues cropped up which could have caused delays. But the way WFHI handled the problems made all the difference. As soon as I noticed the dialer was lagging or the database wasn't syncing properly, I contacted the telephonic support. They responded fairly quickly and guided me patiently through the troubleshooting steps. Even though the workflow was disrupted briefly, the overall training resumed smoothly without any lasting trouble. The automatic updates on the software also seemed to assist in resolving some glitches without needing much intervention. So when things went wrong, the outcome was positive since the support team and software updates helped me get back on track without too much confusion or waiting.