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WFHI review

Ended up figuring payments mostly on my own, not ideal at all

2 out of 52 of 5Verified customerBilling and payments

Ended up figuring payments mostly on my own, not ideal at all

Honestly, the billing and payments system wasn’t as intuitive as I hoped and I had to spend quite a bit of time figuring out many parts myself. The initial sign-up and invoicing processes weren't very straightforward, and I found there was minimal guidance on how to manage recurring payments or how the automatic updates to invoices worked. It felt like the instructions skipped over some important details which I only learned through trial and error. Contacting support was sometimes slow to get through, and when I did, the help was limited or generic which left me needing to puzzle out most things independently. Ultimately, while I did manage to get the billing sorted, it took a lot more effort than I expected and wasn’t a smooth experience. It would definitely be better if billing instructions were clearer and support was more accessible throughout the process.

Keerthi Anjali BediGujarat, IndiaExperience: Published:
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