Ended up figuring a lot by myself
Going into the purchase, I expected a bit more guidance on getting started, but I found myself working out many steps independently. The sign-up process was fairly simple, but after that, integrating the calling tools and setting up the database required some trial and error. The training modules did cover the basics, but the deeper features, especially concerning auto updates, were not clearly explained and I had to dig through FAQs. On the plus side, once I got the hang of the dialer, it operated smoothly and the telephonic support was reachable when needed. Invoices arrived on time, and the payment system was secure, but the navigation to view previous invoices was less intuitive than I would have liked. Overall, the experience was mixed; the software itself functions well once you learn the ropes, but I wished the pre-purchase information was more comprehensive to reduce the learning curve. Despite that, I am currently managing, but it did require patience at the start.