Ended up feeling unsure about software reliability
After using the software for a considerable time, I found myself not fully confident about its overall reliability. While some features like the calling tools functioned acceptably, others, especially the database access and synchronization, often felt unstable or inconsistent. The onboarding process did introduce the various features clearly, and telephonic support was responsive, but it sometimes gave me contradictory advice that made me second-guess my approach. Automatic updates should theoretically improve the software, but a few updates seemed to rearrange user interfaces or adjust workflows without clear explanations, which added to the confusion. Also, the invoicing and payment process was mostly routine, but no aspect gave me a strong impression that the entire system was rock-solid. After repeatedly encountering glitches and unclear documentation, I landed on the feeling that while the platform is adequate for some tasks, I cannot say I feel assured that it will meet all my needs without hiccups. Overall, my confidence level remains low despite some decent features and support here and there.