Ended up feeling quite confident, though a few bumps along the way
At first I wasn’t completely sure about using the WFHI training and onboarding fully because some parts felt overwhelming. The sessions covered a lot of ground quickly, and it was easy to feel lost among all the software features and workflow setups. However, as I progressed, I started to get the hang of it, especially with the ongoing updates and support available. The tutorials were clear, and the way the trainers guided us through the calling tools and database features helped build my practical confidence. I do think the pace could be slower at times to help new users absorb everything better, and occasional refresher sessions would have been beneficial. Still, by the end of the training, I felt equipped enough to handle most tasks independently, which was reassuring. The sign-up and invoicing process was straightforward, which meant I could focus on learning rather than administrative hassles. So the overall outcome was positive; I wouldn’t call myself an expert yet, but I felt ready to apply what I learned with the tools provided.