Ended up feeling more confident than I expected
The support and communication experience started off a little uncertain for me, especially during the first call when I was trying to figure out the database integration. Over the following days, however, telephonic support became more responsive and clear. By the end of the onboarding training, I felt confident that I could handle the software’s calling tools and dialer reliably. The automatic updates did not disrupt my workflow, and the sign-up and payment systems worked smoothly with prompt invoicing. Overall, the support team’s guidance improved my trust in the product’s daily use, even though the initial responses were a bit slow to clarify some points. I’d say I’d probably keep using the system given the progress in communication and help.