Ended up feeling more confident about usage
Initially, I wasn’t sure how well the support from WFHI would solve the issues I faced. I encountered a few obstacles during the invoicing process and needed to clarify certain steps about payment confirmation. The telephonic support was straightforward and they explained the procedures without overcomplicating things, which I found helpful. However, some updates to the software led to minor glitches with the database feature that weren’t resolved immediately, and that detracted from my experience a little. By the end of several support calls, I had managed to understand the full workflow and felt confident about navigating the system on my own. Ultimately, the combination of automated processes and human assistance struck a balance, though there were moments when I wished fixes arrived a bit quicker. Still, I would say I now feel able to handle the training and use the calling tools reliably.