Hey, I just wanted to share my thoughts about their sales and pre-purchase experience since I was a
Hey, I just wanted to share my thoughts about their sales and pre-purchase experience since I was a bit on the fence initially. At first, I wasn’t entirely sure if their software and training would actually fit what I needed for remote workflows. The sales reps were pretty chatty, which helped answer some basic questions, but there were moments I felt the responses were a bit too script-like to trust fully. They did manage to explain the main features and the invoicing process clearly enough, so I understood what I was committing to. Also, their demo of the calling tools and database features gave me a better idea of how the platform would work day to day. On the downside, some of the automatic updates mentioned sounded a bit overwhelming, which made me hesitant because I was unsure how smooth transitions would be. Still, by the end of the chats, I found myself cautiously optimistic because the priority support and telephonic assistance sounded promising if any issues came up. So yeah, I felt more confident than before but not 100% sold just yet.