Ended up feeling a bit lost and unsure
Honestly, by the end of the training and onboarding sessions, I was still pretty much guessing at how to use everything properly. The materials were kind of all over the place and sometimes just left me with more questions. I did manage to get through some parts of the software and dialer basics, but it felt like I was missing the bigger picture most of the time. The support team was okay when I called, but it didn’t fully clear up my worries about whether I was doing things right. I really hoped to feel confident and ready by the end, but instead it all felt a bit rushed and confusing. So overall, the whole process kind of left me wondering if it was worth the effort or if I just need more guidance elsewhere. It wasn’t all bad though; the database feature section was somewhat helpful, at least.