Ended up confused on what exactly I was paying for
I attempted to understand the sales and pre-purchase information to decide if this software and training suited my needs. Unfortunately, the explanations were not very clear. Many details about what came with each package or subscription were scattered and repetitive, so I was unsure what features were actually included. There was little guidance to help differentiate tiers clearly. The billing and payment terms were vaguely mentioned without precise timelines for invoicing or renewal. This left me uncertain about the full commitment required. Although the sign-up process itself was straightforward, the lack of clear explanations before purchase meant I was mostly left confused regarding the offerings. The process did not help me confidently choose or understand the product, which was disappointing.