Ended up confused despite initial training
The training and onboarding promised a clear path, but for me, it ended up feeling confusing and quite frustrating. The explanations weren’t as straightforward as I hoped, and many points felt rushed or left too vague, making it hard to understand exactly how to use the dialer and calling tools for daily tasks. I got stuck on the database feature setup because the instructions weren’t detailed enough about what information to enter or how to organize it properly. Although I appreciated the automatic updates happening silently in the background, they didn’t help me get past these foundational issues. The sign-up process was fine, and invoicing worked without problems, but these didn’t compensate for the murky onboarding. I called support a few times, and while the staff was polite, the assistance was not clear enough to resolve my doubts quickly. I wish there had been more patience and simpler language in training. In the end, I’m still struggling to feel confident with the software and my workflow hasn’t improved as I had expected. This experience has been more tiring than helpful so far.