Ended up cancelling after confusing sales issues
I was hopeful about signing up after an initial chat, expecting the sales process to be straightforward. However, when issues arose with my registration details not updating as promised, the response was slower than I anticipated. Compared to other services I've tried, I expected quicker resolution and clearer communication. The sales team seemed a bit disorganized in handling the mistake, and I didn’t get a clear timeline for correction, which led to frustration. Although the billing queries were eventually addressed, the delay impacted my confidence in moving forward. In contrast to previous experiences with similar platforms where problems were resolved promptly, this felt less professional. Ultimately, I decided not to proceed with the purchase because the handling of errors did not meet my expectations.