Ended up canceling after unclear details
Before deciding to sign up, I thought I had a good understanding of what your software offered, but the explanations during the sales and pre-purchase phase were somewhat vague. There were several features mentioned without enough clarity on how they actually worked or impacted my remote work setup. The information provided didn’t fully match what I encountered after signing up, and this mismatch made me feel unsure about continuing. The sales communication was polite but didn’t really clarify things well, which was disappointing since clear understanding is important for me. I was hoping for more directness so I could know exactly whether the paid training and software would suit my needs. Ultimately, because of the lack of clear and thorough explanation, I decided not to continue with the product. Wrestling with ambiguous details made the whole experience underwhelming from the outset.