Ended up abandoning after onboarding
Looking back on my time with WFHI’s training and onboarding, I found the whole process very unclear and frustrating. The explanations often left me more confused than informed, and I didn't feel like I had a solid understanding of how to use the software even after multiple sessions. The onboarding flow seemed rushed and didn’t break down the steps in a straightforward way. I struggled with basic things like accessing the database and using the calling tools, which made me lose confidence early on. Even the telephonic support didn’t help much because they would give vague answers that didn’t address my specific issues. I tried to stick with it for a while but eventually decided it wasn’t working for me. It was disappointing because I hoped the training would be thorough and supportive, but instead, it felt disorganized and incomplete. I’m now cautious about whether this kind of product fits my learning style.