Ended training feeling mostly self-reliant but something was missing
By the end of the training and onboarding process, I felt mostly confident about handling the software independently. The sessions covered a broad range of features from calling tools to database management, and the trainers explained the step-by-step workflow clearly. What helped was the practical exercises, which gave me a good grasp of everyday use. However, I think one thing missing was a deeper dive into troubleshooting common problems. While I can navigate the platform comfortably now, I feel less prepared for issues that might arise unexpectedly when working on my own. The documentation helps as a reference, but some interactive follow-ups or Q&A sessions might have boosted my confidence further. Also, more personalized guidance on adjusting settings to specific needs was not really part of the program. Still, I appreciate the straightforwardness of the onboarding and how it built my fundamentals without overwhelming me. So, I came away feeling self-reliant for most tasks, just missing that extra layer of readiness for complex scenarios.