2 out of 52 of 5Verified customerSupport and communication
End result was still unclear after all support calls
I've spent multiple calls with support trying to understand the software functions better, but the explanations rarely clarified my doubts fully. Often, the guidance felt rushed or incomplete, leaving me with more questions than answers. The language used was overly technical at times, which didn't help much when I was already confused. In the end, the support calls did not make me feel confident about fully using the tools. Despite repeated attempts, the communications failed to deliver clear instructions that matched my understanding. So, while they tried to help, the outcome remained uncertain and frustrating, making it tough to rely on their telephonic assistance as the only resource for troubleshooting.