End result was okay, but not a smooth start
Initially, my experience with the sales and pre-purchase process was less than ideal due to a few unexpected issues. When things went wrong during sign-up, it took longer than I anticipated to get clarity on the next steps. The communication was somewhat indirect, and I had to follow up multiple times to resolve the confusion. While the outcome was that I managed to complete the process and start using the software, the whole situation could have been managed more smoothly. I wouldn’t describe the experience as poor, but it certainly lacked the straightforwardness one hopes for. The support did eventually provide the necessary guidance, and I was able to move forward without further complications. Overall, the result was acceptable, but the process leading up to it left me somewhat underwhelmed.