End result: no proper response, so no progress made
I was really hoping that the people behind WFHI would be responsive when I reached out before committing to their software and training, especially since I wanted to get details clarified about how the calling tools and database would fit with my workflow. But honestly, my messages and calls took way too long to be answered, and sometimes I got replies that felt very generic and didn’t directly address my concerns. It was frustrating because I needed clear information to make a confident decision, and without prompt responses, I just felt stuck. The sign-up process seemed okay from what little I could understand, but I never really got to fully try out the software or training because there was no timely follow-up to move the process forward. In the end, I decided to stop pursuing this further since responsiveness is key for situations like this, and unfortunately, that was missing here. So the outcome was basically that I couldn’t go ahead because the communication just didn’t happen how I needed it to.