End result good, though I pieced a lot myself
I had to figure out quite a bit of the WFHI system on my own, especially regarding the integration of the database with daily workflow. While the support team was accessible and answered direct queries, much of the initial setup required me to experiment and learn independently. The calling tools and dialer functioned well once configured, but getting to that point demanded some trial and error. One reservation is that detailed instructions or step-by-step guides were sparse, which made onboarding slower than ideal. Despite this, I am satisfied with the final outcome, as the system now works smoothly for my use. The telephonic support was helpful but sometimes assumed a level of prior knowledge that I had not yet acquired. In the end, I managed to overcome most hurdles, and the automatic updates did not disrupt my work. Overall, while more comprehensive guidance would be appreciated, the process ended positively for me with the software meeting my expectations.