End of training left some gaps
I completed the onboarding and training modules as intended, working through each section carefully to understand the software’s key features. By the end, I felt reasonably confident navigating the main components like the call dialer and database management. However, my confidence was not total since some aspects regarding advanced features were only briefly touched upon. The training covered the fundamentals but left me uncertain about how to troubleshoot certain issues independently. Telephonic support was available for questions, but I would have preferred a more thorough instructional walkthrough in the training itself. Sign-up and invoicing were clear and easy to understand, and automatic updates seemed well timed. Still, to say the training left me fully confident would not be accurate because bits about daily usage nuances were missing. It was sufficient to get going but not comprehensive enough to feel fully prepared for all scenarios. I would have appreciated a more complete picture before moving fully into daily work, especially because the software is so integral to managing workflows remotely. So, while I am mostly comfortable, there is room for additional support or supplementary training materials to boost confidence.