End mein confidence thoda kam baki sab sahi tha
Support aur communication main generally expected jitna nahi tha. Kabhi kabhi lagta tha ki main apne sawal ko acche se samjha nahi pa raha tha kis angle se baat karni chahiye, aur support team bhi fully ussi level pe nahi thi. Dialer toh thoda slow laga week ke pressure ki wajah se, jo mera kaam thoda slow kar raha tha. Database feature theek tha, par uska integration itna smooth nahi tha jitna socha tha. Training se initial setup toh ho gaya, but running everyday ke liye support ko aur confident hona chahiye tha. Onboarding flow ne achha framework diya, par follow-up mein thoda dhakkan tha. Main yeh kehna chahta hoon ki mujhe lagta hai support se jo confidence milta hai, wo full nahi tha abhi tak. Payment process simple tha, invoice clear thi, par mujhe lagta hai ki yeh experience improve kiya ja sakta hai overall.