End main confident nahi ho payi
Training aur onboarding start karte waqt main hope karti thi ki sab kuch smoothly chalega, par honestly, wo itna asaan nahi tha. Initially, jo modules diye gaye the unmein clarity kam thi, jis wajah se mujhe baar baar repeat karna padta tha kuch steps. Call dialer ke features ko samajhna thoda complex tha, especially jab multiple contacts ke saath kaam karna hota hai. Mujhe laga ki training mein thoda aur practical demonstration hona chahiye tha, taaki main real situation mein seekh pau. Baaki database feature thik tha, par onboarding process mein kuch important cheezein clear nahi hui jis se mera confidence thoda thoda build hua. Payment process theek tha, par jo invoicing ka flow tha usmein thoda time laga samajhne mein. Main ek baar support ko call karne ki bhi koshish ki, par response slow tha jisse aur frustration badh gayi. Overall, mujhe lagta hai ki thoda aur personalized guidance milti toh shayad main zyada confident feel karti onboarding complete karte waqt. Filhaal, abhi bhi main thodi hesitate karti hoon next steps ko lekar, soch rahi hoon agar dobara try karoon toh better support milega ya nahi.