Ek hi cheez thi jo theek thi aur woh thi basic support
Main kahungi ki overall support aur communication mere liye utni acchi nahi thi jitni ki main expect karti thi. Jab bhi main help ke liye contact karti, jawab milte toh theek hai, par detailed guidance ke liye zyada time lagta tha. Sabse acchi baat thi ki mujhe jo telephonic support mila uska tone aur approach sincere tha, par queries resolve hone mein latency thi. Mera experience is baat ka tha ke agle baar ko main shayad inhi support channels par zyada depend nahi karungi kyunki wait aur clarity dono mein kami mehsoos hui. Sign-up aur invoicing process jyada clear tha, aur payment step thik-thak progress karta raha without koi major glitch. Lekin communication mein jab bhi same time pe zyada log queries bhejte laga, toh response mechanism lagbhag slow padne laga, jisme main assist ke bina reh gayi. Isliye main sochti hoon ki agar koi chhota issue zaroori hai, toh theek rahega, par agar complex queries hain toh shayad yahan se itni acchi help nahi milegi. Toh overall, support ke hisaab se thodi disappointed hoon.