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WFHI review

Ek feature mila, baaki thoda alag hi tha

3 out of 53 of 5Unverified experienceSupport and communication

Ek feature mila, baaki thoda alag hi tha

Main pehle ek alag software use karta tha toh mujhe laga ki WFHI ka support bhi waise hi hoga. Lekin jab main unke telephonic support ko call kiya toh response speed thodi slow lag rahi thi, thoda wait karna padta tha. Ek baar toh training session ke baare mein clear samajh nahi aaya tha, par phir bhi unhone patience se samjhaya. Database feature thoda confusing raha mere liye initially, kyunki main uska pura setup sahi se nahi kar paya tha. Onboarding flow smooth nahi tha bilkul, kuch steps repeat hone lagte the. Par dialer system kaafi achha laga, use karne mein aasani thi aur automatic updates ne kuch positive changes laayi workflow mein. Payment process bhi thoda slow tha, par invoicing clear thi. Main expect kar raha tha ki pura experience thoda zyada seamless milega, par kuch cheezein theek chali aur kuch nahi. Overall mixed feelings hain, kuch parts acche hain aur kuch improvement chahiye.

Rishi SatheHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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