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WFHI review

Ek din aisa tha jab support ne sach mein click kar diya

4 out of 54 of 5Verified customerSupport and communication

Ek din aisa tha jab support ne sach mein click kar diya

At first, communication with support was thoda slow lag raha tha. Onboarding ke baad, jab main database ko customize kar rahi thi apne workflow ke liye, to mujhe kuch issues aaye jo main khud solve nahi kar pa rahi thi. Kisi point par maine call kiya, aur shuruaat thodi frustrating thi because support team me thodi delay aur misunderstanding thi. But fir ek din, jo meri teesri call thi, us din support ne sach mein sab samajh ke patiently meri har query ka jawab diya, aur step-by-step guide kiya kaise dialer tools ko efficiently chalana hai. Us moment ke baad mujhe lagne laga ki chalo yeh sab manageable hai. Uske baad to roz regular use mein wiring aur software updates mein bhi coordination theek tha. Overall communication during daily working was improving after the initial hiccups, aur mujhe confidence mila ki agar kuch mushkil hogi to support hota hi rahega. Payment aur invoice ka process bhi clear tha throughout. So, support ne akhir kar apna role acha nibhaya tha.

Nandini KapoorManipur, IndiaExperience: Published:
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