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WFHI review

Ek din aisa tha jab software ne bilkul sahi kaam nahi kiya

3 out of 53 of 5Unverified experienceSales and pre-purchase

Ek din aisa tha jab software ne bilkul sahi kaam nahi kiya

Main software ko daily use karta hoon aur generally sab theek hota hai, lekin ek din aisa tha jab sab kuch galat ho gaya. Dialer ne call connect nahi kiya, jo mere workflow ko poora disrupt kar diya. Database update bhi usi din delay hua, jisse mere paas sahi information nahi thi clients ke baare mein. Main ne support ko phone kiya, par unki response thodi late thi, aur tab tak mera kaam kaafi ruk gaya tha. Yeh mujhe bohot frustration di us din. Baaki dino mein software kaam karta hai jaise expect kiya tha, automatic updates smooth chal rahe hain aur general access fine rehta hai. Lekin us din jo problem aayi, woh mere workflow ko puri tarah se effect kari thi, aur tab mujhe laga ki software ke saath koi issue hai jo samajhna zaroori hai. Telephonic support jab finally mila, toh unhone situations ko samjha aur suggestions diye, lekin kaafi time guzar chuka tha. Sign-up se leke billing tak sab normal tha, koi dikkat nahi aayi wahan. Training sessions mein bhi samay samay pe guidance di gayi thi. Shayad woh din ek exception tha, par wo moment clear karta hai ki kabhi kabhi software ne expectations par poora nahi utara. Baaki time experience to achha hai, bas kuch din aise challenges bhi honge lagta hai.

Pankaj KhannaMadhya Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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