Ek confusing aur frustrating process overall laga
Mujhe laga tha ki WFHI ke software aur training mera kaam asaan karegi, lekin sign-up se lekar onboarding tak ka process kaafi complicated aur frustrating raha. Jab maine unki website pe try kiya ki product ke features ko samajh paun, toh information bohot scattered thi aur clear nahi thi. Dialer aur calling tools ka setup samajhne mein bhi pareshani hui, kyunki unka documentation utna detailed nahi tha jitna chahiye tha, aur customer support se baat karne mein bhi delay tha. Database feature ko integrate karna mera plan tha, par wahan bhi kaafi hurdles aaye, jaise automatic updates samajh mein nahi aaye aur kabhi kabhi data sync nahi hua. Payment aur invoicing ke process thoda complex tha, jismein mujhe baar baar confusion hoti rahi. Mujhe laga ki product aur service dono mein coordination ki kami thi jise sudharna zaruri hai, warna users ko aise hi problems face karni padengi. Overall, yeh pura experience mere liye disappointing raha kyunki expectations clear nahi thi aur user friendly approach bhi missing thi.