2 out of 52 of 5Verified customerSupport and communication
ek chiz jo theek se nahi chal rahi thi
Mujhe laga tha ki support process thoda straightforward hoga, par jab maine unse contact kiya toh main confuse ho gaya. Pehle toh, process mein jo steps diye gaye the, wo mujhe samajh nahi aaye. Expect kar raha tha ki har stage pe clear guidelines milengi, par wo nahi the. Phir bhi ek baat achi lagi, kyunki jo support staff ne bola, unka response kaafi quick tha. Ek baar jab maine unse baat ki tab mujhe thodi clarity mili, par yeh lag raha tha ki pehle se hi sab kuch clear hota toh aur bhi achha hota. Overall, agar support ke manaazir ki baat karu, toh kuch areas mein improve hone ki zaroorat hai, lekin ek do cheezein theek thi.