Ek chhoti si kami chhoot gayi thi
Maine jab pehli baar sales aur pre-purchase discussions start kiye, toh lag raha tha ki sabhi jo features aur onboarding process ke baare mein bataya gaya hai, wo clear hai. Mujhe jo sabse zyada yaad hai, wo ek call tha jisme main ne product ke regional compatibility ke baare mein poocha. Wo waqt kuch vague lag raha tha, kyunki main detailed answer ke badle summarize ki gayi baatein hi sunn raha tha. Baaki sales ke waqt toh sab achha tha, par us particular moment pe mujhe thoda lag raha tha ki konkrte example ya demonstration ki kami thi. Jahan tak mera overall expectation tha ki main easily signup kar leng, training jaldi milegi, dialer test kar paunga, aur database use karke client details track kar paunga, wo sab theek thaak chal raha tha. Payment aur invoice process bhi muaafik hi lage. Lekin, agar main thoda specifically sochu, toh mujhe sales ke dauran kuch technical ya workflow-related queries ke jawab itne straight nahi mile jitne hone chahiye the. Is chhoti si kami ne mujhe confuse kiya ki kya poora software mera kaam aayega waise jis tarah maine expect kiya tha. To conclude, poora experience chahiye tha jisme sales ke har question ka detailed jawab mile, jisse main puri confidence se agreement kar sakta. Par fir bhi, overall interaction aur documentation mujhe kaafi madadgar lage, bas ek ya do topic pe thoda aur clarity honi chahiye thi.