2 out of 52 of 5Verified customerTraining and onboarding
Ek baar support ne jaldi reply kiya, uske alawa kuch khaas nahi
Maine training aur onboarding ke liye kafi ummeed rakhi thi, par response thoda slow raha. Ek baar jab mainne telephonic support ko call kiya, toh unhone prompt support diya jo mujhe acha laga. Lekin baaki time, jab email se queries bheji, toh koi tezi nahi dikhi. Training sessions mostly standard the, par main soch rahi thi ki agar log jaldi respond karenge toh zyada faayda hota. Thoda consistent follow-up hota toh shayad main achha experience paati. Onboarding mein kuch steps mushkil lage, aur clear communication kaafi kam tha kabhi kabhi. Overall, mujhe lagta hai ki support team ko thoda ziada responsive hona chahiye, warna jo promising start tha, woh poori tarah effective nahi hua.