Ek baar sign-up smooth tha, baaki thoda unclear raha
Sign-up aur initial invoicing process kaafi straightforward tha, sab clear instructions ke saath mil gaya tha invoice. Jo one-off setup tha, wo theek se ho gaya bina jyada pareshani ke. Lekin jab main ongoing billing aur payments ki taraf badhi, toh wahan mujhe kuch cheezein samajhne mein mushkil hui. Recurring payments ke cycle aur automatic deductions ke baare mein clear explanation itna nahi mila, jo confusion badha deta tha kabhi-kabhi. Support se baat karne pe alag-alag log ke alag jawab milte the, isliye mujhe exact process clear nahi hua. Training sessions pe mujhe lagta tha ki yeh billing ke aspects thoda achhi tarah cover kar sakte the, taaki customers ko pata ho ki one-off ke baad kya expectations rahengi. Database aur dialer tools ka integration billing system ke sath smooth tha, par payment history dekhna thoda tedious lagta tha. Overall, jo initial setup tha, wo toh theek tha, par continuous billing aur payments ke practical aspects ke liye main thoda aur clarity expect karti thi.