Ehsaas hua ki support timings match nahi karte
WFHI ke telephonic support se mera experience thoda mixed raha. Ek baar mujhe bahut urgent query thi database feature ke baare mein, us waqt support available tha toh achha laga. Lekin wo sirf ek hi baar hua. Baaki time jab main generally work karti hoon, jo raat aur subah ke beech hota hai, tab support milna mushkil hota tha. Mujhe laga ki shayad mere timings aur support team ke timings match nahi karte. Jo training sessions mile, unme sab kuch clear hua par jab real-time problem aayi, toh wait karna pada ya email bhejni padi. Overall feedback yeh hai ki jab support milta hai, toh wo professional aur samajhne wala lagta hai, lekin uska timing mere kaam ke hisaab se thoda adjust karna chahiye. Agar mera din schedule thoda badle ya main din mein zyada available hoon, toh support theek se milta hai, lekin regular off hours ke liye flexible nahi tha. Is wajah se mujhe kabhi kabhi apni problems pura tarike se solve nahi kar paayi. Bahut zyada complain nahi, lekin ek chhoti si dikkat zaroor thi.