Effortful to align with my actual working hours
Using the WFHI software was quite a struggle for me, mostly because it didn’t fit well with the hours I usually work. I recall one particular evening when I was trying to access the dialer tool around 9 pm, hoping to make some calls, but the system seemed slow, and then the support line was unavailable. That moment felt frustrating as my working hours often extend into late evenings, and I wasn’t able to get timely assistance. Other than that, I found the onboarding process a bit generic, with training sessions scheduled in a way that didn’t match my preferred times very well. It felt like I had to keep adjusting my own schedule to fit into theirs, which took a lot of effort. I did appreciate the invoicing was clear and the software itself was functional during the times it worked well. But overall, the misalignment with my working hours made using the platform more complicated than I expected, and it required more time and energy to manage than I had anticipated.