Effort required was more than usual tools
I had experience with several remote workflow software before trying this one. Setting it up required more time and repeated attempts compared to the others. The software access process felt less intuitive, so I spent longer figuring out how to navigate the dashboard and use the calling dialer. Unlike my previous tools, the database feature was not immediately obvious, which slowed me down. Automatic updates happened but did not always improve stability. Support calls were a routine part of trying to get anything done, rather than a helpful resource. Payment and invoicing steps were functional but not streamlined. Overall, the effort needed to reach even basic usability was higher here than what I am used to, meaning this solution was more demanding to work with than the others I'd used.