Effort and Responsiveness in Training
I found the training and onboarding process with WFHI to be quite responsive, reflecting a genuine effort to ensure I was comfortable with their systems. Initially, I was taken aback by the amount of information provided, and I struggled a bit to keep up. However, whenever I reached out for clarification, the team was quick to assist. They made adjustments based on my pace, which I appreciated, as it showed they valued my understanding. Despite my initial reservations about the live training sessions, I found them to be well-structured. However, there were moments where I would have preferred more hands-on support to cement my learning. Overall, the responsive nature of the support was commendable, though I felt a bit overwhelmed at times. This would be a fantastic service with just a touch more personal guidance during the onboarding phase.