Effective Support Made a Difference
I needed a bit of help with the WFHI software when I started. The support team was available and quite responsive, which was reassuring. However, I did notice that some information was not readily accessible in the beginning, requiring me to do some independent digging into the training materials. While I eventually found everything I needed, more direct guidance in the initial setup would have made the process faster. The good news is that once I got the hang of the features, using the tools became straightforward. The communication was effective, and once I reached out for support, they definitely delivered. With some minor adjustments in how they provide initial help, this could easily be a five out of five experience. Nevertheless, I'd still say their support does the job well enough to keep you moving forward in your remote work journey, which is a significant plus.