Easy to start but some features felt limited
Compared to other remote workflow setups I've used, this one caught me off guard in a few ways. The sign-up and payment processes were straightforward and quicker than I expected, which was very welcome. But when I got around to using the calling tools extensively, I noticed some limitations that I hadn’t seen elsewhere. The dialer's integration with my existing contacts wasn’t as seamless as I hoped, making the workflow a bit clunky at times. The training was good but lacked detailed explanations about how the database can be customized beyond basic functions. What I missed was a clearer sense of how this software could adapt to more complex needs. On the upside, the automatic updates seemed to improve things steadily. Overall, it’s a decent tool but missing certain features that I look for based on past experience with similar products.